Contact Information / Technical Support

Unlike some of the "Big" Internet Service Providers, we actually have live technicians, ready to take your call and guide you through any Internet related issues you may be having, regardless of your experience level!

All of our technicians are highly trained, knowledgeable, and most of all, friendly! They speak English too!

Our Technical Support Department is open 7 days a week, excluding major holidays. You can reach our Technical Support Department via e-mail at:

You can also reach us by telephone at: (800) 939-3983

Our normal hours of operation are:

  • Monday 9am to 530pm
  • We are closed on Sundays and major holidays

Our network is monitored 24 hours a day, 7 days a week. Should we have problems outside of our normal technical support hours, our Network Engineers are on call 24/7 to respond to network outages.

Need to make a payment? You can make an online payment by clicking on the below PayPal button, or you can mail your payment to the following address:

Mailing Address

4359 Town Center Blvd., Suite 217
El Dorado Hills, CA 95762

Monday: 9am to 530m

Call Us

Technical / Customer Support
Toll Free: (800) 939-3983

E-mail Us

All Inquiries

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